Privacy Policy

1. Information We Collect

We collect information that you provide directly to us when you request a quote, contact us, or use our services. This may include your name, address, phone number, email address, and details about your concrete project. We may also collect payment information when you pay for our services.

When you visit our website, we automatically collect certain information about your device and how you interact with our site. This may include your IP address, browser type, pages you visit, and the time and date of your visit. We use this information to improve our website and understand how visitors use it.

2. How We Use Your Information

We use the information we collect to provide and improve our services. Specifically, we use your information to:

• Respond to your inquiries and provide quotes for concrete services
• Schedule and complete your concrete projects
• Process payments for our services
• Send you updates about your project
• Improve our website and services
• Comply with legal obligations and protect our rights

We do not sell your personal information to third parties. We do not use your information for marketing purposes unless you have specifically opted in to receive marketing communications from us.

3. Information Sharing

We may share your information with third parties only in the following circumstances:

• With service providers who help us operate our business, such as payment processors or scheduling tools
• When required by law or to respond to legal process
• To protect our rights, property, or safety, or the rights, property, or safety of others
• With your consent or at your direction

Any third parties we work with are required to protect your information and use it only for the purposes we specify.

4. Cookies and Tracking

We use cookies and similar tracking technologies to collect information about your browsing activity on our website. Cookies are small data files stored on your device. We use cookies to remember your preferences, understand how you use our site, and improve your experience.

You can control cookies through your browser settings. You can choose to reject cookies, but this may limit your ability to use certain features of our website. We do not track you across other websites or use advertising cookies.

5. Data Security

We take reasonable measures to protect your information from unauthorized access, disclosure, alteration, or destruction. We use secure servers and encryption for sensitive information like payment details. However, no internet transmission is completely secure, and we cannot guarantee absolute security.

We retain your information only as long as necessary to provide our services and comply with legal obligations. When we no longer need your information, we securely delete or anonymize it.

6. Your Rights

You have certain rights regarding your personal information:

• You can request access to the personal information we have about you
• You can request that we correct inaccurate information
• You can request that we delete your information, subject to legal obligations
• You can opt out of marketing communications at any time

To exercise these rights, please contact us using the information provided below. We will respond to your request within a reasonable timeframe.

7. Children's Privacy

Our services are not directed to children under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately and we will delete that information.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these other sites. We encourage you to read the privacy policies of any website you visit.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will post the updated policy on our website with a new "Last Updated" date. Your continued use of our website or services after we post changes means you accept the updated policy.

10. Contact Us

If you have questions about this Privacy Policy or how we handle your information, please contact us at:

UNP University Concrete
1916 E 138th Ave
Tampa, FL 33613
Phone: (352) 358-2095
Email: hello@universityconcrete.com